To remove a mobile phone number:. Was this helpful? Related Articles. How do I add or remove a payment method from my Facebook account? How do I finish creating my Facebook account and confirm my email or mobile phone number? I can't create a Facebook account with my mobile phone number. How do I add or remove my accounts from Accounts Center? How do I set up Facebook texts? I didn't receive the code from Facebook to confirm my mobile phone number.
Terms and Policies. However, Facebook does not provide official information regarding this, so it is not possible to know for certain. I just wanted to resolve an issue i am facing with my facebook business page.
It seems that my page is duplicating on google search. How do i make sure i have only one of them? Hi Neharika, that is really interesting. It looks like Google is indexing your Facebook page twice, the only difference being the URL parameter at the end.
I ran many ads. Many people liked my page and the post. At least There is no way I am able to contact them though. Messaging doesnt work because I am not friends with them yet. They have just liked the post. I dont want to be friends with them either. So, is there a way, I can at one shot reach them?
This is like re-marketing. Hi Happy, Thanks for your question! After you have the custom audience created, you can create an ad campaign that targets these individuals. I am trying to change a facebook page name on a page i manage due to rebranding I have been trying for months, i go to page about and edit page name and it says this will be reviewed in 3 days but the name never changes and never get any information no denied message or anything in support inbox!?
Hi Sam, This definitely sounds frustrating! Improper capitalization example: tHe best CaFE. Page names must use grammatically correct capitalization and may not include all capital letters, except for acronyms.
Descriptions or slogans example: The Best Cafe — We serve the best coffee in town. Generic words example: Pizza. Generic geographic locations example: New York. However, you can create a Page name for an organization that represents a geographic location. Please advise how to proceed with merging.
We want to capture our followers, etc. Any advice on where to start? Hi Jaycee, we have helped a few clients through this process. It is by far easiest to get in touch with the person who created the page and have them grant you access.
If that is not possible, then you would need to chat with Facebook utilizing the advice on this post and explain the situation to the rep. They will most likely ask you for documentation proving you own the business. The documentation is pretty extensive and includes a requirement of a notarized letter. This process can take weeks or more. Best of luck! Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. November 27, Posted in Paid Social.
November 27, Chris Root. Updated: June Do you have an active Facebook ads account and need support related to ads or your Facebook page?
First things first: In order to contact Facebook Ads Support, you need to have an active ad account that has had ad spend billed to the account.
Enter a name for your business, select the primary Page, and enter your name and work email address. Move through the rest of the on-boarding flow by entering the rest of the required fields. So, what types of questions can you ask Facebook Ads Support? Comments No more email or chat. Have you been able to find any other way to contact them?
Thanks for sharing. It was helpful. Issue finding leads generated from my adu. Do you know of anyone who would help me placing my advs on Facebook? I find it confusing. Do you know of any way to make an offer that the user can only redeem if they share it on FB? This does not apply anymore, no chat is to be found. Really bad support nowadays. Hi Jules — do you have an active Facebook Ad Account? Click Continue again. You can also choose to log out of your account on all devices if you think your account has been maliciously appropriated.
Click Continue. Your password has successfully been reset across all Facebook platforms. You can use this password to log in to your Facebook on a desktop browser or using the mobile app.
Unfortunately, it does not have a publicly available customer support number. A number with the area code that frequently shows up in online sources as being linked to Facebook is actually a scam number.
Not Helpful 46 Helpful In general, no. However, if you use Facebook ads and have an active ad account, you can get live chat support by going to facebook. Not Helpful Helpful Some contacted me claiming I won money through a Facebook promotion. Is this real? Facebook does not run a lottery, give away money, or ask for bank or credit card info for any reason.
This is a scam. Do not reply to the message. Not Helpful 39 Helpful No, that is a scam. Do not give out any personal information unless face to face with the person requesting it or applying for credit cards, jobs, certain accounts, etc.
Not Helpful 48 Helpful I keep getting text messages with codes to reset my password. I never put in my cell phone number in my Facebook account, and I never requested to reset my password. What is going on? It's a random scam. Someone is attempting to hijack your account. Change your password and use the Facebook privacy settings section to log out of all of your current devices and sessions. Not Helpful 38 Helpful If this error is still persisting, and preventing you from utilizing Facebook, they would probably like to know about it.
Finding bugs and glitches is actually a big-money industry, and Facebook definitely doesn't want any weaknesses in their platform.
Unfortunately, they have made it nearly impossible to contact them about specific glitches. You can submit reports about glitches with the report tool, or contact them through the BBB as outlined in this article.
Not Helpful 34 Helpful Someone has opened a Facebook account using my name. How do I delete this fake account? Visit their profile and click "Report" in the menu options.
If you don't have your own Facebook account, use this form instead. Not Helpful 61 Helpful Visit the Report Compromised Account page and follow the instructions. Not Helpful 81 Helpful Someone opened an account using one of my email addresses and I am getting all her notifications. How can I stop this? Log in with that email address and do the "forgot password" option. Once they email the reset to you, change the password.
If she doesn't have access to the email account, she should not be able to get the password. Be sure to log out of all active logins.
Not Helpful 25 Helpful Try clearing your browser's cache, or deleting and reinstalling the phone app. If this doesn't work, just try again once a day until your access returns. Include your email address to get a message when this question is answered.
If you can't find the issue about which you wish to contact Facebook in the Help Center, try looking in the Community section--the posts there are usually better-suited to outlying cases. Helpful 0 Not Helpful 5. Facebook's customer service is notoriously detached, meaning that you'll likely get a generic response to most inquiries.
Helpful 24 Not Helpful Related wikiHows How to. How to. About This Article. Written by:. Warning: Difficult task.
Co-authors: Updated: July 16, Categories: Facebook Basics Contacting Companies. Article Summary X 1. In other languages Italiano: Contattare Facebook. Nederlands: Contact opnemen met Facebook. Bahasa Indonesia: Menghubungi Facebook. Thanks to all authors for creating a page that has been read 5,, times. If I hadn't had this exact phrase from this wikiHow help list, I would still be crying for help to the ether. Thank you, wikiHow, for your much-needed assistance.
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