Of course, there is a range of options available in between. See our Xfinity pricing sheet for a full rundown. Xfinity sometimes offers deals where you actually pay less if you sign up for TV. This strategy may seem counterintuitive, but Xfinity relies on high subscriber numbers to maintain negotiation leverage with advertisers, programmers, and the like.
With that in mind, they get value from you as a TV customer even if your TV plan is basically free. Additionally, they can change the price later, or charge customers for HD boxes and TV equipment, resulting in incremental revenue the customer might not notice. It is a no-brainer that going over your data limit is going to incur extra charges. To avoid additional costs from data usage, you can consider limiting your data usage or offloading your mobile phone data from Wi-Fi.
Even in , Xfinity still imposes an approximately 1 Terabyte data limit on home internet plans. This seems like a lot, but the fact is that if you stream a lot of video and have multiple people in the house, you have to plan around it. In most urban areas, the speed you get watching video on your phone is equivalent or faster than if you connect to your home Wi-Fi.
Therefore, you can offload a lot of data and avoid paying Xfinity overage charges by simply not connecting phones to your home network. See example bills here for an idea of how these overage fees can add up on your bill.
You can also negotiate with Comcast to give you a deal with an extended data cap. Asking for this deal could be at no charge to you or at a very minimal cost. It is better to secure a deal that comes at no extra cost to you so that you can reduce the bill effectively.
However, in a scenario where such a deal is not available, you need to ensure that you do not go over the limit for your data usage to ensure that you do not get an inflated bill at the end of the month. Gaming and using streaming services have the potential to make you go over your data cap. You will need to be mindful of these limitations, set boundaries around your internet usage, and try not to go overboard.
Xfinity sets the data cap for you depending on the plan you have chosen. When you have exceeded this limit, you will receive an email stating that you have exceeded the said limit, and Comcast could also charge you for any excess internet usage. Usually, Xfinity allows you to exceed your data cap on two instances without charging you an extra sum for those months.
Still, if you exceed your data cap for more than two occasions in a single year, Comcast could charge you an extra sum. Xfinity also offers an unlimited data program. So, if you are aware that you will be using a ton of data, this plan will be quite suitable for you. For Xfinity customers, that means something that used to not exist: competition. In areas like Sacramento , Seattle, and more, fiber overbuilders like Sonic and Ziply Fiber have been expanding rapidly.
San Francisco residents now have access to five Comcast alternatives , although many homes are still limited to just 2—3 of those. One of the simplest ways to qualify for a new customer rate with Xfinity is to simply… become a new customer. There are a few tricks to get around this, but note that these are all against their terms of service.
Option one is the simplest if you have a spouse or roommate. In either case, another trick commonly used to avoid being detected is to sign up via a reseller. Some customers have reported being able to qualify under their same name and phone number after 30 days or so, but for most of us, going more than 30 days without home internet is not really viable, unless you have a mobile hotspot and a lot of patience for buffering time.
Credit where it's due: Xfinity has one of the better low-income internet plan options on the market. The catch is this: to qualify, you have to already participate in other low-income programs like school lunch vouchers or VA benefits. They use your participation in government programs to qualify that you do in fact have a low income.
They do not have any options for checking your tax statements or bank account to verify income directly. You can learn more about the Xfinity Essentials plan here. Did these tips help you negotiate a lower rate with Xfinity? If so, please drop a line and let me know so I can share your story with future readers. Took two calls for us. First lady was openly hostile and we hung up, I could not believe how rude she was to my wife.
Called again to cancel and they sent us to a cheerful guy who actually pulled up our account and helped us find options. I hope he wasn't making stuff up. Wow, the tip about reducing then "upgrading" actually worked! I called and they didn't negotiate so I had them switch me to the "cheapest" plan option lol. A few days later I logged into my account, bam! Same price as new customers to go back to the plan. I wonder if it'll work next year. Like you said, they don't negotiate. All you need to do is call or chat with them and ask if you can get a discount on your next bill.
Comcast wants to keep you happy and off the phone so they give these pretty quick. Outage credit savings are generally greater than the pro-rated amount of the time your service was offline.
You can get more credits if you can describe the problems that you suffered because your internet was down.
This includes late fees, equipment fees, and activation fees. One key method is removing unused features. Remove premium cable channels like HBO or Starz from your plan or ask them to be waived for a couple of months to save money. If you can live without the Oxygen channel, just get basic cable to save a bundle. Xfinity has a bunch of features that it offers and you pay for but that you might not really use. Examples include the Xfinity Assist program and the Xfinity Mobile service.
This is basically tech support and wifi. A final way to save money is to reduce your equipment fee costs. I made sure to bring up a few key points: Price, Saving Money and receiving Similar Options to the competition. Save any other specific issues you have faced for the rebuttal, this can be used as a negotiating tactic. It pays to give Comcast a call and negotiate your Comcast bill.
In fact, I should have done it sooner. Therefore, I would suggest calling months before the increase will occur to avoid any increase in your bill. By making a simple phone call and following the script and key points above, you now have the secret sauce to lower your Comcast Cable and Internet bill. You wish it was just simple to cut your cable, save money, and still get your favorite programs!
You came here looking for ways to reduce your internet and cable bill. Save my name, email, and website in this browser for the next time I comment. For me it is sad to have to scheme to be treated fairly by Big Business! In many cases I as well am not a fan of many Big Businesses as I prefer buying from Mom and Pop businesses instead, so I understand your frustration as well.
Years ago before they had the automated system I learned when the sales rep answered the phone to just ask for the retention department.
That usually worked. One gotcha I learned is that sometimes in the eagerness to give you a good deal they will forget to add in something you already have. One time after thinking I had gotten a really good deal I learned that was partly because they had dropped my DVR service. I had to call them back and get it added back in.
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